Cancellations made within 7 days of ordering: Full refund will apply less the deposit, provided the order was made more than 7 days before the campsite opens.
Cancellations made within 7 days of campsite opening: No refund applicable
Cancellations made after 7 days of the time of booking, and before 7 days before the campsite opening: 50% refund will apply.
Please be aware that in the instance of the event or festival being cancelled through no fault of our own (e.g. weather, flood, pandemic, terrorism, earthquake, volcano, strikes, civil disobedience or other such cause) we reserve the right to implement the above cancellation terms.
To cancel your order please follow the update your order details link provided in your order confirmation email.
Once you have cancelled your order online, we will contact you to confirm your refund.
“Great little spaces that provide a lot more peace, quiet and security in a relaxed environment!”
“For a little extra comfort and luxury.I have spoken to some friends about octopads in the future or for festivals when taking the children.”
“They provide value for money and are well staffed and interesting structures.”
“This was our first Festival together. We have a combined age of 113 but felt like teenagers again in our beautiful Bellepad. We had a wonderful time !”
“We will never go back to slumming it camping in our tent!”
“Absolutely loved it.....brilliant in every way.....great facilities and staff!!!”