Cancellations made within 7 days of ordering: Full refund will apply less the deposit, provided the order was made more than 7 days before the campsite opens.
Cancellations made within 7 days of campsite opening: No refund applicable
Cancellations made after 7 days of the time of booking, and before 7 days before the campsite opening: 50% refund will apply.
Please be aware that in the instance of the event or festival being cancelled through no fault of our own (e.g. weather, flood, pandemic, terrorism, earthquake, volcano, strikes, civil disobedience or other such cause) we reserve the right to implement the above cancellation terms.
To cancel your order please follow the update your order details link provided in your order confirmation email.
Once you have cancelled your order online, we will contact you to confirm your refund.
“Free tea and coffee was a life saver the morning after the night before!!”
“We are not seasoned campers so this looked like (and was) a great option!”
“We chose Podpads to give us more of a enjoyable experience without the hassle of tents etc, plus the fact toilets and showers were separate to the majority of other festival goers.”
“Free tea and coffee was a nice touch! l”
“Great atmosphere in the boutique site. Everyone is like minded including the staff and it just feels like one big family! We will be back again next year without a doubt. This time I think we will get an Octopad as they looked brilliant”
“Wanted to try it and it's like business class on a plane.”